Privacy Policy
At www.ineagresta.com we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the Danish Data Protection Act. Our website is hosted on the Shopify platform and we operate under Danish law.
1. Data Controller
The data controller responsible for your personal information is IneAgresta, located in Sønderborg, Denmark. You can contact us at hello@ineagresta.com with any questions or concerns about this policy or how your data is handled.
2. What Personal Data We Collect
When you visit our website and webshop, place an order, contact us, or subscribe to our newsletter, we may collect various types of information. This includes your name, email address, billing and shipping address, phone number, order history, payment information (processed securely by third parties, not stored by us), IP address, browser type, and activity on our site. If you opt into marketing communications, we also store your marketing preferences.
3. How We Collect Your Data
Your data is collected directly through your interactions with our website—such as placing an order, signing up for a newsletter, or contacting us—as well as automatically via cookies and analytics tools when you browse our site. We may also receive some data through third-party services integrated with our store, such as payment processors or print-on-demand partners.
4. Legal Basis and Purpose for Data Processing
We process your data on the basis of one or more of the following legal grounds: the necessity of fulfilling a contract (e.g., processing your order), compliance with legal obligations (such as accounting or tax requirements), legitimate interests (such as customer service or analytics), and your consent (particularly for marketing communications). We use your data to manage orders, deliver products, communicate with you, provide customer support, analyze site usage, and—if you have agreed—to send you newsletters and offers.
5. Data Sharing and Third Parties
Your personal data is shared only with trusted third-party service providers and only to the extent necessary. These include Shopify (for store hosting), Stripe and PayPal (for secure payment processing), shipping providers, and print-on-demand fulfillment partners. We also use services such as Google Analytics and email platforms like Mailchimp, but only with your consent for marketing. All third parties are GDPR-compliant and contractually obligated to protect your data.
6. International Data Transfers
Some of our service providers (such as Shopify or certain POD companies) may store or process data outside the European Economic Area. In such cases, we ensure that adequate protections are in place, typically through the use of Standard Contractual Clauses or similar legal safeguards, as required by the GDPR.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected. For example, we keep order and transaction data for a minimum of five years in compliance with Danish bookkeeping regulations. Marketing data is retained until you withdraw your consent or unsubscribe.
8. Your Rights
Under GDPR, you have the right to request access to your personal data, correct any inaccurate or incomplete information, request deletion of your data, object to or restrict our processing of your data, and receive a copy of your data in a portable format. You may also withdraw your consent for marketing at any time by clicking “unsubscribe” in our emails or by contacting us directly. If you believe we are mishandling your data, you also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at https://www.datatilsynet.dk.
9. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, keep track of your cart, and understand how visitors use our site. Some cookies are essential for the site to function properly, while others (such as analytics and marketing cookies) are optional and require your consent. You can manage your cookie preferences through your browser settings at any time. For more detailed information, please refer to our Cookie Policy if available.
10. Security
We take data security seriously and implement technical and organizational measures to protect your personal data. Our website uses SSL encryption, and we only work with service providers that adhere to strong data protection standards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. The latest version will always be available on our website, with the effective date clearly shown at the top. We encourage you to review it regularly.
12. Contact Information
If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at: hello@ineagresta.com
English 
Danish